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Geelong Orthotics is committed to providing you with the highest levels of service. This includes protecting your privacy.

Personal information
The personal information that is held by Geelong Orthotics may include your name, date of birth, current addresses, telephone/mobile phone number, email address and occupation.

How we collect personal information
Geelong Orthotics collects personal information in a number of ways, including:

» directly from you, when you provide information in registration, contact, or other forms on our website;
» from Geelong Orthotics own records.

How we use personal information
Your personal information may be used to:

» verify your identity;
» assist you by streamlining the process of using the site;
» provide the services you require from Geelong Orthotics and the website;
» administer and manage Geelong Orthotics services;
» inform you of new products or improvements to existing products.
Your personal information is collected so that Geelong Orthotics may also promote its services to you (both electronically and by way of direct mail).

Geelong Orthotics may undertake, from time to time, marketing activities to keep you informed of its products, services and special offers.
If you do not wish Geelong Orthotics to promote and market its products, services and special offers to you, please contact us here and ask to be removed from this service.


When we disclose personal information
In order to deliver the services you require, we may need to disclose some limited personal information to organisations outside of Geelong Orthotics.
Your personal information is disclosed to these organisations only in relation to Geelong Orthotics providing its services to you.
We may require to disclose some of your details to facilitate:

» customer enquiries;
» mailing operations;
» billing and debt-recovery functions; and
» web site usage analysis.

Geelong Orthotics takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information. In addition, we may disclose your personal information to:

» your authorised representatives or your legal advisers (e.g. when requested by you to do so);
» government and regulatory authorities and other organisations, as required or authorised by law.

Geelong Orthotics web site
Geelong Orthotics provides products and services via its web site.
When you visit Geelong Orthotics website, our web servers record anonymous information such as the time, date and URL of the request.
This information assists Geelong Orthotics to improve the structure of its web sites and monitor their performance.

Geelong Orthotics may use cookies on its website.
Cookies are an industry standard small file that our website may place on your computer.
Usually, cookies are used as a means for Geelong Orthotics website to remember who you are, or your particular preferences.
Our cookies are only used by the Geelong Orthotics website to improve and make more efficient your website experience.

In some cases, cookies may collect and/or store personal information about you.

Geelong Orthotics privacy policy extends to cookie information also.
You may adjust your Internet browser to disable cookies or to warn you when cookies are being used but if you do disable the use of cookies, you may not be able to access certain functions within our website, or take advantage of the improved web site experience that is facilitated through the use of cookies.

How we maintain accurate information
Geelong Orthtotics takes all reasonable precautions to ensure that the personal information it collects, uses or discloses is accurate and complete.
However, the accuracy of our information depends on the information you provide and the frequency with which you review it.

Geelong Orthotics recommends that you:

» let us know if there are any errors in your personal information.

You can access personal information
You have the right to access any personal information that we keep, subject to those exceptions that are allowed by law.
To do so, put your request in writing send it by mail to Geelong Orhtotics at the details shown here.

Geelong Orhtotics reserves the right to charge a fee for searching for and providing access to your information.

To contact us
If you have a question related to our privacy policies, please contact us here.


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